While Airwallex provides a suite of global financial tools, reported issues with customer service and account verification have led some businesses to seek alternatives. This guide will break down what Airwallex offers, explore common reasons for switching, and present other payment solutions to consider based on your specific needs.
What is Airwallex?
Founded in 2015, Airwallex is a financial technology company offering global financial services. Its platform allows businesses to hold funds in multiple currencies, access competitive foreign exchange rates, and use corporate cards without international fees.
Airwallex provides several pricing plans for different business needs, from free options for small businesses to custom plans for large enterprises. While praised for its competitive fees, some user reviews cite issues with customer support and account verification.
What to Consider When Selecting a Airwallex Alternative?
When searching for a financial platform to replace Airwallex, it's important to weigh several factors to find the best fit for your business operations:
- Fees and Foreign Exchange (FX) Rates: Evaluate the transparency and competitiveness of transaction fees and currency conversion markups.
- Customer Support: Assess the quality and accessibility of support, as responsiveness can be a significant differentiator between services.
- Currency and Payment Capabilities: Confirm the platform supports the specific currencies and payment networks your business relies on.
- Specialized Industry Needs: Consider whether a platform caters to your specific sector, such as offering crypto-to-fiat conversions for Web3 companies.
- Platform Integrations: Check if the service connects with your existing accounting or ERP software to simplify your financial workflows.
If these considerations resonate with your business needs, explore our curated list of alternatives in the next section.
10 Best Alternatives to Airwallex
1. OneSafe
OneSafe is a finance platform designed to modernize banking for businesses, particularly those operating in the Web3 and crypto sectors. We provide the tools for straightforward fund management, quick payments, and access to both traditional and digital assets.
Our platform facilitates a 1:1 conversion from USD to USDC on Polygon, which simplifies payroll and expense management for global teams. Businesses benefit from our end-to-end expense solutions, rapid account setup, and highly responsive customer support.
Pricing
Here's a look at our straightforward pricing structure:
- Free Account Services: We charge no fees for account opening, monthly maintenance, or issuing virtual and physical cards.
- Low-Cost Domestic Transfers: Pay just 0.1% for US domestic ACH and standard wires, or a flat $25 fee for Fedwire transfers.
- Competitive International Payments: SEPA payments in EUR are 0.2% per transaction, while international wires are 0.2% plus a $50 SWIFT fee.
- Transparent Crypto Fees: USDT transactions have a 0.1% fee, and fiat-to-crypto conversions are included at market rates with no hidden charges.
- Corporate Card Usage: Spend globally with a 3% foreign exchange fee on non-USD transactions.
Reviews
Users consistently praise our platform for its exceptional customer support and for providing a banking solution that understands and resolves the unique challenges faced by modern businesses, especially in the Web3 space.
- Amit Chu, Investments @ Celo Foundation: "OneSafe has the best customer support I've ever experienced from a bank."
- Marco, CEO of Ensuro: "OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it."
Want to learn more? Check us out here.
2. Kontist
Kontist is a German financial service provider that delivers business banking solutions tailored for freelancers and self-employed individuals. The company offers a business account with a German IBAN and a physical Visa debit card.
Its platform provides tools for real-time tax calculation and automatically sets aside funds for tax payments. While some users praise the app's design and tax features, others have reported issues with high fees and customer service responsiveness.
Pricing
Here's their pricing at a glance:
- Free Account: Includes a German IBAN, a physical Visa debit card, and real-time tax estimation.
- €11/month + VAT Start Plan: Adds subaccounts and 30 SEPA transfers.
- €25/month + VAT Plus Plan: Includes VAT return and business evaluation.
Reviews
Some users have reported issues regarding high fees and the responsiveness of customer support. Check out more Kontist reviews here.
3. Vivid Business
Vivid Money is a financial platform that provides services for personal, business, and freelance accounts. The company offers up to 30 German IBANs, virtual and physical cards, cashback, and investment opportunities.
Its business accounts come in several tiers, including a free plan, which vary by the number of included accounts and team members. The service also provides high-interest rates for an initial period, along with fast transfers and Apple Pay support.
Pricing
Here's their pricing at a glance:
- €0/month Free Start: Includes 12 accounts, 1 team member, and an interest rate of 4% p.a. for the first 4 months, which then becomes 0.1% p.a.
- €7/month Basic: Includes 15 accounts, 15 team members, and an interest rate of 4% p.a. for the first 4 months, which then becomes 0.5% p.a.
- €19/month Pro: Includes 20 accounts, 30 team members, and an interest rate of 4% p.a. for the first 4 months, which then becomes 1.3% p.a.
Reviews
User feedback indicates a range of experiences with the platform, with some customers reporting issues such as account freezes and funds being held without clear explanation. Check out more Vivid Business reviews here.
4. Multipass
Multipass is a UK-based financial technology company that provides businesses with multi-currency virtual IBANs, local accounts in the EU, UK, and US, and corporate cards. The service includes online banking, options for additional IBANs, and currency support.
The platform enables businesses to send, receive, and exchange funds in over 70 currencies. Each account is assigned a dedicated relationship manager for support.
Pricing
Multipass provides a pricing structure tailored to each business's requirements, and businesses are advised to contact the company for a bespoke quote. Fees are applied for services including onboarding, monthly account maintenance, various payment transactions, and corporate card usage.
Reviews
User feedback often addresses the platform's reliability and the functionality of its user interface. Reviews also frequently comment on the efficiency of international payments and the responsiveness of customer support. Check out more Multipass reviews here.
5. Brex
Brex is a financial technology company founded in 2017 that offers a suite of financial services. Its platform integrates corporate credit cards, expense management, travel booking, and business accounts to manage various financial operations.
The service provides AI-powered custom rules, real-time reporting, and accounting integrations to enhance control over financial management. Brex is designed to cater to startups, mid-sized companies, and global enterprises with scalable solutions.
Pricing
Here's their pricing at a glance:
- Free Essentials: This plan for startups and growing companies includes global card acceptance, AI-powered custom rules, accounting integrations, local currency wires, travel booking, and bill pay.
- $12 per user per month Premium: Includes all Essentials features, plus customizable expense policies, advanced approvals, multi-entity support, and customizable ERP and HRIS integrations.
- Custom Enterprise: This plan for global enterprises includes all Premium features, a named account manager, and fully customizable implementation services, with pricing based on specific requirements.
Reviews
User reviews indicate varied experiences, with some customers reporting issues related to customer service, receipt syncing, and limitations in expense categorization. Check out more Brex reviews here.
6. Propulse by CA
Propulse by CA is an online banking and management platform for entrepreneurs, freelancers, and small businesses. The service provides an online business account with a French IBAN and a Visa Business card.
Its platform includes tools for automated invoicing, expense management, and filing URSSAF contributions. The service also incorporates insurance and guarantees with its payment card to assist with financial and administrative tasks.
Pricing
Here's their pricing at a glance:
- €8 per month Starter Plan
- €17 per month Start+ Plan
Reviews
User reviews mention challenges in reaching customer service, which has led to delays in account creation and issue resolution. Check out more Propulse by CA reviews here.
7. VIALET
VIALET is a Lithuanian Electronic Money Institution established in 2017, offering digital banking services for small and medium-sized enterprises. The company provides dedicated IBANs for SEPA, SEPA Instant, and SWIFT transactions, as well as card processing solutions for corporate clients.
The platform supports various payment methods, including C2B, B2B, and B2C, and provides banking APIs, mass payouts, and third-party integrations. Additionally, VIALET accepts payments from cryptocurrency processors and offers accounts for EU-licensed crypto exchanges.
Pricing
VIALET does not publicly list its pricing information. To receive a price list, businesses must submit an application, and final fees may be customized based on the information provided.
Reviews
User feedback points to issues with customer service, including reports of unprofessional behavior and slow response times. Some users also describe difficulties with the account opening process, citing excessive requests for information. Check out more VIALET reviews here.
8. Credem
Credem, or Credito Emiliano S.p.A., is an Italian banking institution established in 1910, with its headquarters in Reggio Emilia. The bank provides a range of financial services, including retail and corporate banking, insurance, and investment solutions through its various divisions.
The institution operates with a distinctive approach to collateral, accepting wheels of Parmigiano Reggiano cheese for loans. This practice illustrates its non-traditional methods within its banking operations.
Pricing
Credem's pricing structure varies depending on the service, with account maintenance fees starting from €4 per month and free card issuance. Investment services have custom pricing, and for specific details, it is advisable to contact the company directly.
Reviews
User reviews frequently mention delays in receiving debit and credit cards, a lack of digital card options, and concerns about customer service responsiveness. Check out more Credem reviews here.
9. Wise
Wise, formerly TransferWise, is a UK-based financial technology company founded in 2011 that specializes in international money transfers. The company uses the mid-market exchange rate for its transactions and serves both individual and business customers.
The platform provides a multi-currency account to hold funds in over 40 currencies and a debit card for global spending. Its pricing is pay-as-you-go with no monthly subscriptions, and fees for sending money vary by currency.
Pricing
Wise operates on a pay-as-you-go model without monthly subscriptions. Fees are applied to services such as sending money, international wire transfers, card issuance, and ATM withdrawals over a certain limit.
Reviews
User feedback indicates some customers have encountered issues with account freezes, payment processing delays, and unresponsive customer support. Check out more Wise reviews here.
10. Niural
Niural is an AI-powered global Professional Employer Organization (PEO) and B2B payments platform that operates in the United States and over 150 other countries. It offers a range of services, including US and international payroll, PEO services, benefits administration, and compliance management.
The platform uses AI to automate HR and payroll tasks, which facilitates compliance with local labor laws and payroll processing. This integration is designed for businesses to manage their workforce, whether they have a small team or thousands of employees.
Pricing
Here's their pricing at a glance:
- $100 per month + $20 per employee per month for US Payroll Basic: A plan that includes standard US payroll services.
- Custom pricing for US Payroll Plus: This plan adds full-service multi-state payroll, custom pay schedules, and unlimited payroll runs.
- $120 per employee per month for US PEO Basic: A plan that provides HR and compliance support.
- Custom pricing for US PEO Plus: This plan includes all Basic features plus additional benefits such as mental health resources and COBRA administration.
- From $599 per employee per month for Employer of Record: This plan covers international services, with customized quotes available.
Reviews
User feedback addresses the platform's handling of HR and payroll, its interface, and customer support, with some reviews mentioning occasional support delays and navigational complexity. Check out more Niural reviews here.
Which One Should You Go With?
Choosing the right financial partner depends on your unique business needs, and any of the platforms listed can be a great fit. If you're looking for a modern solution built for today's businesses, especially those in the Web3 space, we recommend OneSafe. Ready to experience a banking solution that truly gets it? Sign up for OneSafe today and see the difference for yourself.
