When considering payment solutions, many individuals and businesses find themselves weighing the options between Airwallex and Taptap Send. This article aims to provide a clear understanding of what each service offers, compare their pricing and features, and help you determine which option best suits your needs.
A quick overview on Airwallex and Taptap Send
What is Airwallex?

Airwallex is a fintech company that offers a comprehensive financial platform for businesses to manage international payments, foreign exchange, and expense management. Founded in Melbourne in 2015 and now headquartered in San Francisco, Airwallex provides multi-currency accounts, corporate cards, and integrations with eCommerce platforms, enabling seamless cross-border transactions and financial operations.
Businesses engaged in international trade, eCommerce, and those requiring multi-currency transactions find Airwallex particularly beneficial. Key strengths include competitive exchange rates, the ability to hold and transact in multiple currencies, and integrations with various platforms, facilitating efficient global operations.
What is Taptap Send?

Taptap Send is a digital remittance service that facilitates international money transfers through its mobile application. It allows users to send money from countries like the UK, EU, US, UAE, Canada, and Australia to various regions in Africa, Asia, the Caribbean, and Latin America. Unique benefits include competitive exchange rates, no hidden fees, and rapid transfer times, often completing transactions within minutes.
People primarily use Taptap Send to support family members in their home countries by sending remittances. The service is particularly beneficial for its straightforward user interface, rapid transaction processing, and transparent pricing. However, some users have reported challenges such as delays in transfers and difficulties with customer service responsiveness.
Pricing of Airwallex and Taptap Send
Airwallex does not publicly disclose its pricing or fee structure, requiring businesses to contact them directly for tailored quotes. This approach can be less transparent, making it difficult for potential users to compare costs upfront. However, Airwallex is known for offering competitive exchange rates and a range of financial services that can be beneficial for businesses managing international transactions.
Taptap Send, on the other hand, emphasizes competitive exchange rates and the absence of hidden fees, although specific pricing details are also not publicly available. Users appreciate the straightforward pricing model, which is designed to be transparent and user-friendly. Despite this, some users have reported occasional delays and customer service issues, which could impact the overall cost-effectiveness of the service.
Overall, neither Airwallex nor Taptap Send provides clear public pricing, making it challenging to definitively state which has better pricing. Contacting each company directly is recommended for precise cost information.
Features of Airwallex and Taptap Send
Airwallex features
Airwallex offers a range of unique features that cater to the needs of businesses managing international transactions:
- Multi-currency accounts: Businesses can hold and transact in multiple currencies, simplifying global operations.
- Corporate cards: Multi-currency corporate cards help manage expenses efficiently across different markets.
- High-speed transfers: Access to interbank FX rates ensures fast and cost-effective international transfers.
- eCommerce integrations: Seamless integration with various eCommerce platforms facilitates smooth financial operations.
- Proprietary local payments network: This unique feature allows businesses to operate like a local entity in multiple countries, reducing transaction costs and improving speed.
Taptap Send features
Taptap Send offers several unique features that cater to the needs of individuals sending remittances:
- Competitive exchange rates: Users benefit from favorable rates, ensuring more money reaches their recipients.
- No hidden fees: The service is transparent about its costs, eliminating unexpected charges.
- Rapid transfer times: Transactions are often completed within minutes, providing quick access to funds.
- Mobile money wallet integration: Funds can be sent directly to mobile money wallets, offering a convenient alternative to traditional banking.
- User-friendly mobile application: The app allows users to send money directly from their smartphones, making the process simple and accessible.
Comparing Airwallex, Taptap Send and OneSafe

Why choose one over the other?
- Why Choose Airwallex Over Taptap Send: If you are a business engaged in international trade or eCommerce, Airwallex offers a comprehensive financial platform that supports multi-currency accounts, corporate cards, and seamless integrations with eCommerce platforms. These features enable efficient management of cross-border payments and financial operations, making it a more suitable choice for businesses compared to Taptap Send, which primarily focuses on individual remittances.
- Why Choose Taptap Send Over Airwallex: For individuals looking to send money to family members in different countries, Taptap Send provides a user-friendly mobile application with competitive exchange rates and no hidden fees. The service's rapid transfer times and straightforward pricing model make it an ideal choice for personal remittances, whereas Airwallex's business-oriented features may not be as relevant for individual users.
Considering OneSafe vs Airwallex and Taptap Send
- Why Choose OneSafe Over Airwallex and Taptap Send: OneSafe is uniquely designed for businesses operating in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. This feature, combined with end-to-end expense and payroll management, makes OneSafe an optimal choice for companies needing reliable, adaptive banking solutions that integrate both traditional and digital assets.
What are the customers saying?
Airwallex reviews
Customer reviews of Airwallex reveal a range of experiences. Users have reported issues with transactions being flagged and requiring extensive documentation, as well as transactions being declined without clear explanations. Frustrations have also been expressed regarding the lack of direct communication channels and slow response times from customer support. Additionally, difficulties with payment holds and account closures have led to dissatisfaction among some customers. Check out more Airwallex reviews here.
Taptap Send reviews
Customer reviews of Taptap Send reveal a range of experiences. Users have reported issues with customer service, including unresponsiveness and difficulties in resolving problems. There are also reports of delays in transfers and concerns about transaction security. Check out more Taptap Send reviews here.
OneSafe reviews
Customer reviews of OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise the seamless USD to USDC conversion on Polygon, which facilitates instant, borderless transactions, and the end-to-end expense and payroll management features.
Notable feedback includes:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Airwallex, Taptap Send, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Airwallex, Taptap Send, or OneSafe, each platform offers unique benefits tailored to different needs. However, for businesses operating in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion on Polygon and comprehensive financial management features. We recommend OneSafe for its innovative approach and exceptional customer support, making it a reliable choice for modern businesses.






