As businesses and individuals navigate the complex landscape of payment solutions, many find themselves weighing the pros and cons of Airwallex versus Amazon Pay. This article aims to provide a comprehensive overview of both platforms, comparing their features, pricing, and overall usability to help you make an informed decision on which service best meets your needs.
A quick overview on Airwallex and Amazon Pay
What is Airwallex?

Airwallex is a fintech company that provides a comprehensive financial platform for businesses to manage international payments, foreign exchange, and expense management. The platform offers multi-currency accounts, corporate cards, and integrations with eCommerce platforms, enabling seamless cross-border transactions and financial operations.
Businesses engaged in international trade, eCommerce, and those requiring multi-currency transactions find Airwallex particularly beneficial. Key strengths include competitive exchange rates and the ability to hold and transact in multiple currencies, although some users have reported challenges with account suspensions and customer support delays.
What is Amazon Pay?

Amazon Pay is a digital payment service developed by Amazon, designed to provide a seamless and secure payment experience for both consumers and businesses. It allows users to make purchases on third-party websites using the payment methods stored in their Amazon accounts, simplifying the checkout process and potentially reducing cart abandonment rates.
Amazon Pay functions as an online payment gateway, enabling merchants to accept payments from customers who utilize their Amazon account credentials. Use cases include e-commerce transactions and voice-activated purchases through Alexa-enabled devices, enhancing convenience and potentially increasing conversion rates.
Pricing of Airwallex and Amazon Pay
Airwallex does not publicly disclose its pricing or fee structure, requiring businesses to contact them directly for tailored quotes. This lack of transparency can make it challenging for potential users to compare costs upfront. However, Airwallex is known for offering competitive exchange rates, which can be a significant advantage for businesses dealing with international transactions.
Amazon Pay operates on a clear transaction-based fee structure. Domestic transactions incur a 2.9% processing fee plus a $0.30 authorization fee, while cross-border transactions are charged a 3.9% processing fee plus the same authorization fee. There are no monthly or setup fees, making it straightforward for businesses to understand their costs.
Amazon Pay has a more transparent pricing model compared to Airwallex.
Features of Airwallex and Amazon Pay
Airwallex features
Airwallex offers a range of unique features that cater to the needs of businesses operating globally:
- Multi-currency accounts: Businesses can hold and transact in multiple currencies, simplifying international operations.
- Competitive foreign exchange rates: Airwallex provides favorable exchange rates, reducing costs for cross-border transactions.
- Corporate cards: Companies can issue multi-currency corporate cards to manage expenses efficiently.
- eCommerce platform integrations: Seamless integration with popular eCommerce platforms like Shopify and WooCommerce.
- Proprietary local payments network: Enables cost-effective and transparent transactions, a feature that sets Airwallex apart from competitors.
Amazon Pay features
Amazon Pay offers several unique features that cater to both consumers and businesses:
- Fraud Protection: Robust fraud detection and prevention measures safeguard transactions.
- Voice Payment Capabilities: Integration with Alexa devices allows for hands-free, voice-activated purchases.
- Seamless Integration: Smooth compatibility with various e-commerce platforms ensures a consistent checkout experience.
- Trusted Brand: The association with Amazon instills confidence in the security and reliability of transactions.
- Buy with Prime: Offers fast, free delivery options, enhancing the overall shopping experience.
Comparing Airwallex, Amazon Pay and OneSafe

Why choose one over the other?
- Why Choose Airwallex Over Amazon Pay: If your business operates internationally and requires multi-currency transactions, Airwallex offers a more comprehensive solution. With features like competitive foreign exchange rates and multi-currency accounts, it simplifies cross-border payments and financial operations, making it ideal for global businesses.
- Why Choose Amazon Pay Over Airwallex: For businesses focused on e-commerce within a domestic market, Amazon Pay provides a seamless and secure payment experience. Leveraging the trust and familiarity of the Amazon brand, it offers robust fraud protection and easy integration with various e-commerce platforms, enhancing customer confidence and potentially increasing conversion rates.
Considering OneSafe vs Airwallex and Amazon Pay
- Why Choose OneSafe Over Airwallex and Amazon Pay: OneSafe is uniquely designed for businesses in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. This feature, combined with end-to-end expense and payroll management, makes OneSafe an optimal choice for companies needing reliable, adaptive banking solutions.
What are the customers saying?
Airwallex reviews
Customer reviews of Airwallex reveal a range of experiences. Users have reported issues with transactions being flagged, requiring extensive documentation, and sometimes being declined without clear explanations. Frustrations have also been expressed regarding the lack of direct communication channels and slow response times from customer support. Additionally, difficulties with payment holds and account closures have led to dissatisfaction among some customers. Check out more Airwallex reviews here.
Amazon Pay reviews
Customer reviews of Amazon Pay present a mixed sentiment. Users frequently report issues with customer service, including unanswered tickets and ineffective support channels. Additionally, there are complaints about account suspensions and difficulties in resolving payment disputes. Check out more Amazon Pay reviews here.
OneSafe reviews
Customer reviews of OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise the platform for its reliability and the seamless experience it offers, particularly in managing digital assets and traditional funds.
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Airwallex, Amazon Pay, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Airwallex, Amazon Pay, or OneSafe, each platform offers unique advantages tailored to different business needs. However, for those in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversions and comprehensive banking solutions. We believe OneSafe provides the most adaptive and reliable services for modern businesses navigating the complexities of global finance.






