When considering payment solutions, businesses and individuals often find themselves weighing the pros and cons of Airwallex and GoCardless. This article aims to provide a comprehensive overview of both platforms, comparing their features, pricing, and overall suitability to help you make an informed decision.
A quick overview on Airwallex and Gocardless
What is Airwallex?
Airwallex is a fintech company that provides a comprehensive financial platform for businesses to manage international payments, foreign exchange, and expense management. It offers multi-currency accounts, corporate cards, and integrations with eCommerce platforms, enabling seamless cross-border transactions and financial operations.
Businesses engaged in international trade, eCommerce, and those requiring multi-currency transactions find Airwallex particularly beneficial. Key strengths include competitive exchange rates, the ability to hold and transact in multiple currencies, and integrations with various platforms, facilitating efficient global operations.
What is Gocardless?
GoCardless is a financial technology company that specializes in bank-to-bank payment solutions. It focuses on recurring payments, Direct Debit processing, and Open Banking, offering businesses a streamlined method to collect payments directly from customers' bank accounts.
GoCardless is particularly suited for businesses that require efficient management of recurring payments, such as subscription services and membership organizations. Key strengths include lower processing fees compared to traditional card payments and seamless integration with over 350 software partners, such as Xero, Sage, and QuickBooks.
Pricing of Airwallex and Gocardless
Airwallex does not publicly disclose its pricing or fee structure, requiring businesses to contact them directly for tailored quotes. This approach can be less transparent and may lead to uncertainty for potential users. On the other hand, GoCardless offers clear pricing plans, with fees starting at 1% + £/€0.20 per transaction for domestic payments, providing more upfront clarity.
GoCardless also offers a 90-day fee-free period for new customers, which can be an attractive incentive. However, international transactions with GoCardless incur higher fees, and additional charges apply for refunds, chargebacks, and failed payments. Given the transparency and structured pricing of GoCardless, it may be easier for businesses to predict costs compared to Airwallex.
Overall, GoCardless has more transparent pricing than Airwallex.
Features of Airwallex and Gocardless
Airwallex features
Airwallex offers a range of unique features that cater to the needs of businesses operating globally:
- Multi-Currency Accounts: Businesses can hold and transact in multiple currencies, simplifying international operations.
- Competitive Foreign Exchange Rates: Airwallex provides favorable exchange rates, reducing costs for cross-border transactions.
- Corporate Cards: These cards facilitate expense management and provide better control over business spending.
- eCommerce Integrations: Seamless integration with various eCommerce platforms enhances operational efficiency.
- Proprietary Local Payments Network: This unique feature allows businesses to operate like a local entity in multiple countries, offering cost-effective and transparent transactions.
Gocardless features
GoCardless offers a range of unique features that cater to the needs of businesses managing recurring payments:
- Cost Efficiency: Lower transaction fees compared to traditional card payments, making it economical for businesses processing large volumes of transactions.
- Automation: Automated payment collection reduces administrative tasks and minimizes human error.
- Integration: Seamless integration with various accounting and business software enhances workflow efficiency.
- Security: Advanced security features like Verified Mandates and Protect+ ensure secure transactions.
- Retry Failed Payments: Automatic retries to recover failed payments, a unique feature that separates GoCardless from many competitors.
Comparing Airwallex, Gocardless and OneSafe
Why choose one over the other?
- Why Choose Airwallex Over GoCardless: If your business operates internationally and requires multi-currency transactions, Airwallex is the superior choice. It offers competitive foreign exchange rates and the ability to hold and transact in multiple currencies, which GoCardless does not provide. Additionally, Airwallex's comprehensive financial platform, including corporate cards and eCommerce integrations, makes it ideal for businesses engaged in global trade.
- Why Choose GoCardless Over Airwallex: For businesses focused on managing recurring payments, GoCardless is the better option. It specializes in bank-to-bank payment solutions, offering lower transaction fees and automated payment collection, which can significantly reduce administrative tasks. GoCardless also integrates seamlessly with over 350 software partners, providing a streamlined workflow for businesses that rely on recurring billing.
Considering OneSafe vs Airwallex and Gocardless
- Why Choose OneSafe Over Airwallex and GoCardless: OneSafe is uniquely designed for businesses in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. This feature, combined with end-to-end expense and payroll management, makes OneSafe an optimal choice for global teams needing reliable, adaptive banking solutions.
What are the customers saying?
Airwallex reviews
Customer reviews of Airwallex reveal a range of experiences. Users have reported issues with transactions being flagged and requiring extensive documentation, as well as transactions being declined without clear explanations. Frustrations also stem from the lack of direct communication channels and slow response times from customer support. Additionally, some customers have faced difficulties with payment holds and account closures. Check out more Airwallex reviews here.
Gocardless reviews
Customer reviews of GoCardless reveal a range of experiences. Users have reported issues with payments and refunds, account closures without clear reasons, and poor communication from customer service. Additionally, some customers have faced difficulties with the onboarding process and website reliability. Check out more GoCardless reviews here.
OneSafe reviews
Customer reviews of OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise the platform for its reliability and the seamless conversion from USD to USDC on Polygon, which is particularly beneficial for global teams.
Notable feedback includes:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Airwallex, Gocardless, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Airwallex, GoCardless, or OneSafe, each platform offers unique advantages tailored to different business needs. However, for businesses operating in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion and exceptional customer support. We recommend OneSafe for its innovative approach to global finance and its ability to simplify complex banking tasks for modern businesses.
