As businesses and individuals navigate the complex landscape of payment solutions, many find themselves weighing the options between Airwallex and Moonpay. This article aims to provide a clear understanding of what each platform offers, compare their pricing and features, and help you determine which service best meets your needs.
A quick overview on Airwallex and Moonpay
What is Airwallex?

Airwallex is a fintech company that provides a comprehensive financial platform for businesses to manage international payments, foreign exchange, and expense management. The platform offers multi-currency accounts, corporate cards, and integrations with eCommerce platforms, enabling seamless cross-border transactions and financial operations.
Businesses engaged in international trade, eCommerce, and those requiring multi-currency transactions find Airwallex particularly beneficial. Key strengths include competitive exchange rates and the ability to hold and transact in multiple currencies, although some users have reported challenges with account suspensions and customer support delays.
What is Moonpay?

MoonPay is a financial technology company that facilitates the conversion between fiat currencies and cryptocurrencies. It operates as a cryptocurrency payment gateway, supporting various payment methods like credit and debit cards, Apple Pay, Google Pay, and bank transfers.
MoonPay's non-custodial model ensures users retain control over their digital assets, enhancing security. Individuals use MoonPay for quick and easy cryptocurrency transactions, while businesses integrate its solutions to accept crypto payments, broadening their payment options.
Pricing of Airwallex and Moonpay
Airwallex does not publicly disclose its pricing or fee structure, requiring businesses to contact them directly for tailored quotes. This lack of transparency can make it challenging for potential users to compare costs upfront. However, Airwallex is known for offering competitive exchange rates, which can be a significant advantage for businesses dealing with large volumes of international transactions.
MoonPay, on the other hand, provides a clear fee structure. Credit and debit card transactions can incur fees up to 4.5%, while bank transfers generally have a 1% fee. Additionally, selling cryptocurrency through MoonPay also incurs a 1% fee. These fees are disclosed before transactions, ensuring transparency but potentially deterring cost-sensitive users.
Overall, MoonPay's transparent fee structure allows for easier cost comparison, whereas Airwallex's competitive exchange rates might offer better value for businesses with high transaction volumes.
Features of Airwallex and Moonpay
Airwallex features
Airwallex offers a range of unique features that cater to the needs of businesses operating globally:
- Multi-currency accounts: Businesses can hold and transact in multiple currencies, simplifying international operations.
- Corporate cards: These cards facilitate expense management and streamline business spending.
- High-speed international transfers: Airwallex provides fast and efficient cross-border payment solutions.
- eCommerce platform integrations: Seamless integration with various eCommerce platforms enhances operational efficiency.
- Proprietary local payments network: This unique feature allows businesses to operate like a local entity in multiple countries, reducing costs and increasing transparency.
Moonpay features
MoonPay offers a range of unique features that cater to both individual users and businesses:
- Non-custodial model: Users retain full control over their digital assets, enhancing security and trust.
- Global reach: Operating in over 160 countries, MoonPay provides extensive accessibility to a diverse user base.
- Wide range of supported cryptocurrencies: The platform supports more than 80 cryptocurrencies, offering users a broad selection.
- User-friendly interface: Simplifies the process of buying and selling cryptocurrencies, making it accessible even to beginners.
- Feature-rich mobile application: Compatible with both iOS and Android devices, facilitating on-the-go transactions.
Comparing Airwallex, Moonpay and OneSafe

Why choose one over the other?
- Why Choose Airwallex Over MoonPay: If your business requires a comprehensive financial platform to manage international payments, foreign exchange, and expense management, Airwallex is the better choice. It offers multi-currency accounts, competitive exchange rates, and seamless integrations with eCommerce platforms, making it ideal for businesses engaged in global operations. MoonPay, while excellent for cryptocurrency transactions, does not provide the same level of support for traditional business financial needs.
- Why Choose MoonPay Over Airwallex: For individuals and businesses looking to facilitate quick and easy cryptocurrency transactions, MoonPay stands out. Its user-friendly interface, support for over 80 cryptocurrencies, and non-custodial model ensure that users retain control over their digital assets. Airwallex, on the other hand, does not cater to cryptocurrency transactions, making MoonPay the go-to option for those focused on digital assets.
Considering OneSafe vs Airwallex and Moonpay
- Why Choose OneSafe Over Airwallex and MoonPay: OneSafe is uniquely designed for businesses operating in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. Its end-to-end expense and payroll management, combined with exceptional customer support, make it an optimal choice for companies needing reliable, adaptive banking solutions. Unlike Airwallex and MoonPay, OneSafe provides a comprehensive platform that bridges traditional and digital finance effortlessly.
What are the customers saying?
Airwallex reviews
Customer reviews of Airwallex reveal a range of experiences. Users have reported issues with transactions being flagged and requiring extensive documentation, as well as transactions being declined without clear explanations. Frustrations have also been expressed regarding the lack of direct communication channels and slow response times from customer support. Additionally, difficulties with payment holds and account closures have led to dissatisfaction among some customers. Check out more Airwallex reviews here.
Moonpay reviews
Customer reviews of MoonPay reveal a range of experiences. Users have reported difficulties with account creation and document upload, as well as frustrations with the security clearance and verification processes. Issues with withdrawing funds, high fees, and poor customer support are also common complaints. Additionally, some users have faced account disabling without clear reasons. Check out more MoonPay reviews here.
OneSafe reviews
Customer reviews of OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise the seamless USD to USDC conversion on Polygon, which facilitates instant, borderless transactions, and the end-to-end expense and payroll management features.
Notable testimonials include:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Airwallex, Moonpay, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Airwallex, MoonPay, or OneSafe, each platform offers unique advantages tailored to different business needs. However, for businesses operating in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion, exceptional customer support, and comprehensive financial management tools. We recommend OneSafe for its innovative approach to bridging traditional and digital finance effortlessly.






