As businesses and individuals navigate the complex landscape of payment solutions, many find themselves reconsidering their options between Airwallex and Paypay. This article aims to provide a comprehensive overview of what Airwallex and Paypay offer, compare their pricing and features, and help you determine which service best meets your needs.
A quick overview on Airwallex and Paypay
What is Airwallex?
Airwallex is a fintech company that provides a comprehensive financial platform for businesses to manage international payments, foreign exchange, and expense management. The platform offers multi-currency accounts, corporate cards, and integrations with eCommerce platforms, enabling seamless cross-border transactions and financial operations.
Businesses engaged in international trade, eCommerce, and those requiring multi-currency transactions find Airwallex particularly beneficial. Key strengths include competitive exchange rates, the ability to hold and transact in multiple currencies, and integrations with various platforms, facilitating efficient global operations.
What is Paypay?
PayPay Corporation offers a mobile payment platform that allows users to make transactions via their smartphones. It supports QR code-based payments, enabling quick and secure transactions without the need for physical cash or cards.
PayPay is widely used for everyday transactions, including purchases at retail stores, dining establishments, and online shopping. Its extensive merchant network and user-friendly interface make it convenient for both small and large transactions, accommodating payments up to 1 million yen per purchase.
Pricing of Airwallex and Paypay
Airwallex does not publicly disclose its pricing or fee structure, requiring businesses to contact them directly for tailored pricing information. This lack of transparency can make it challenging for potential users to compare costs upfront. However, Airwallex is known for offering competitive exchange rates and a range of financial services that can be beneficial for businesses managing international transactions.
PayPay offers its basic payment services free of charge to users, with a 1.98% transaction fee for merchants integrating services like Alipay+. While this fee is relatively straightforward, specific details about other fees or premium services are not publicly listed, necessitating direct contact for comprehensive pricing information. Overall, PayPay's pricing structure is more transparent than Airwallex's.
PayPay has better pricing transparency compared to Airwallex.
Features of Airwallex and Paypay
Airwallex features
Airwallex offers a range of unique features that cater to the needs of businesses managing international transactions:
- Multi-currency accounts: Businesses can hold and transact in multiple currencies, simplifying global operations.
- Competitive foreign exchange rates: Airwallex provides favorable exchange rates, reducing costs for international payments.
- Corporate cards: These cards facilitate expense management and streamline business spending.
- eCommerce integrations: Seamless integration with eCommerce platforms enhances operational efficiency.
- Proprietary local payments network: This unique feature allows businesses to operate like a local entity in various countries, ensuring cost-effective and transparent transactions.
Paypay features
PayPay Corporation, established in 2018, has rapidly become a leading cashless payment service in Japan. By 2024, it accounted for approximately 20% of all cashless transactions in the country, with over 7.46 billion transactions recorded that year. PayPay's unique benefits include seamless integration with various international payment services, enabling users from multiple countries to make payments at PayPay-affiliated merchants in Japan. This feature is particularly advantageous for businesses aiming to cater to a diverse customer base.
PayPay operates as a mobile payment platform, allowing users to make transactions via their smartphones. It supports QR code-based payments, where users can either scan merchant-presented QR codes or display their own QR codes for merchants to scan. This system facilitates quick and secure transactions without the need for physical cash or cards.
PayPay is widely used for everyday transactions, including purchases at retail stores, dining establishments, and online shopping. Its key strengths lie in its extensive merchant network, user-friendly interface, and the ability to handle both small and large transactions, accommodating payments up to 1 million yen per purchase. Additionally, PayPay's integration with international payment services makes it convenient for foreign tourists visiting Japan. However, a limitation is that certain features may not be available outside Japan, which could affect users traveling abroad.
PayPay offers its basic payment services free of charge to users. For merchants, while the initial application for integrating services like Alipay+ is free, there is a payment system fee of 1.98% of the transaction amount (excluding tax). Specific details regarding other fees or premium services are not publicly listed, so interested parties may need to contact PayPay directly for more information.
As of August 2025, PayPal has a TrustScore of 1.3 out of 5 on Trustpilot, based on 34,795 reviews. The majority of users express dissatisfaction, citing issues such as problems with refunds, unexpected charges, and difficulties in contacting customer service. Some users also report challenges in resolving disputes and concerns about account security. However, a minority of users have had positive experiences, particularly noting successful dispute resolutions and refunds facilitated by PayPal.
PayPay offers several unique features that would matter most to consumers:
- Quick and easy mobile payments: Users can make payments swiftly using their smartphones.
- Fast registration process: New users can register in as little as one minute.
- Versatility in payment options: PayPay can be used for online shopping, in-store purchases, and bill payments.
- Access to exclusive deals: Users can benefit from special offers and discounts available through the app.
- International payment integration: This unique feature allows users from multiple countries to make payments at PayPay-affiliated merchants in Japan.
Comparing Airwallex, Paypay and OneSafe
Why choose one over the other?
- Why Choose Airwallex Over PayPay: Airwallex is ideal for businesses that need to manage international payments and multi-currency transactions efficiently. Its platform offers competitive foreign exchange rates and seamless integrations with eCommerce platforms, making it a comprehensive solution for global operations. In contrast, PayPay is more focused on domestic transactions within Japan and may not offer the same level of support for international business needs.
- Why Choose PayPay Over Airwallex: PayPay is perfect for everyday transactions, especially within Japan, thanks to its extensive merchant network and user-friendly mobile payment system. It supports quick and secure QR code-based payments, making it convenient for both small and large purchases. On the other hand, Airwallex's services are more tailored to business needs, which might not be as beneficial for individual consumers looking for a simple and efficient payment method for daily use.
Considering OneSafe vs Airwallex and Paypay
- Why Choose OneSafe Over Airwallex and PayPay: OneSafe is uniquely designed for businesses in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. Unlike Airwallex and PayPay, OneSafe provides end-to-end expense and payroll management, making it an optimal choice for global teams needing reliable, adaptive banking solutions.
What are the customers saying?
Airwallex reviews
Customer reviews for Airwallex highlight several challenges users have faced. Common issues include transactions being flagged and requiring extensive documentation, slow response times from customer support, and account closures without clear explanations. Frustrations have also been expressed regarding payment holds and the lack of direct communication channels. Check out more Airwallex reviews here.
Paypay reviews
Customer reviews for PayPay highlight several challenges users have faced. Common issues include problems with payments, unexpected charges, and difficulties in contacting customer service. Some users also report challenges in resolving disputes and concerns about account security. Check out more PayPay reviews here.
OneSafe reviews
Customer reviews for OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise the seamless USD to USDC conversion on Polygon, which enables instant, borderless transactions, and the end-to-end expense and payroll management features that make financial operations effortless.
Notable feedback includes:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Airwallex, Paypay, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Airwallex, PayPay, or OneSafe, each platform offers unique benefits tailored to different needs. However, for businesses in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion and comprehensive expense management. We believe OneSafe provides the most adaptive and reliable banking solutions for global teams. Explore more about OneSafe and see how it can transform your financial operations.
