As digital payment solutions continue to evolve, many individuals and businesses are reconsidering their options, particularly between Alipay and AlipayHK. This article aims to provide a comprehensive overview of both platforms, comparing their features, pricing, and unique benefits to help you determine which is the best fit for your needs.
A quick overview on Alipay and Alipayhk
What is Alipay?

Alipay is a comprehensive digital wallet and payment platform that facilitates both online and in-store transactions. Users can link their bank accounts or credit cards to the app, enabling seamless payments through QR code scanning. The platform supports a variety of payment methods, including balance payments, bank transfers, and international credit cards.
Alipay is widely used for everyday transactions such as shopping, dining, and utility payments. Unique features include bill splitting, financial management tools, and access to various lifestyle services, enhancing user convenience.
What is Alipayhk?

AlipayHK is a digital wallet service launched in Hong Kong in 2017, offering a mobile payment platform for in-store and online purchases, peer-to-peer transfers, bill payments, and public transportation fare payments. The platform supports various payment methods, including wallet balance, credit cards, and bank accounts, catering to diverse user preferences.
Unique features include the EasyGo solution for rapid QR code payments in public transport and a rewards program called A. Point, where users earn points redeemable for cash discounts or vouchers. Common use cases include everyday shopping, dining, public transport, and cross-border payments in regions like mainland China, Japan, and Singapore.
Pricing of Alipay and Alipayhk
Alipay charges a flat rate of 3% for transactions using international credit cards and a 0.1% fee for bank transfers exceeding a certain threshold. These fees can add up, especially for frequent users making large transactions. Additionally, the platform's fee structure may change, so users should regularly check for updates to avoid unexpected costs.
AlipayHK offers free local transfers when using the wallet balance, but fees may apply for credit card payments and international remittances. The platform does not publicly list detailed pricing for all services, making it necessary for users to consult the app or customer support for specific fee information. This lack of transparency can be a drawback for users seeking clear cost expectations.
Overall, AlipayHK may offer better pricing for local transactions, but Alipay's fee structure could be more advantageous for international users depending on their specific needs.
Features of Alipay and Alipayhk
Alipay features
Alipay offers a range of unique features that cater to diverse consumer needs:
- Credit Card Bill Payments: Users can conveniently pay their credit card bills directly through the app.
- Bank Account Management: The platform allows users to manage multiple bank accounts, providing a centralized financial overview.
- Peer-to-Peer Transfers: Easily send money to friends and family with just a few taps.
- Mobile Phone Top-Ups: Quickly recharge mobile phone credits for various carriers.
- Booking Services: Unique to Alipay, users can book transportation and medical appointments, integrating essential services into one platform.
Alipayhk features
AlipayHK is a digital wallet service launched in Hong Kong in 2017 as a joint venture between Ant Financial and CK Hutchison. It offers a comprehensive mobile payment platform that allows users to perform a variety of transactions, including in-store and online purchases, peer-to-peer transfers, bill payments, and public transportation fare payments. One of its unique features is the EasyGo solution, which enables rapid QR code payments for public transport, completing transactions in as little as 0.3 seconds. Additionally, AlipayHK supports cross-border payments, allowing users to make transactions in regions such as mainland China, Japan, and Singapore. The platform also integrates a rewards program called A. Point, where users earn points that can be redeemed for cash discounts or vouchers.
AlipayHK functions as a digital wallet, providing a mobile payment solution that facilitates cashless transactions through QR code scanning. Users can link their bank accounts or credit cards to the app, enabling seamless payments both online and offline. The platform supports various payment methods, including wallet balance, credit cards, and bank accounts, catering to a wide range of user preferences.
AlipayHK is widely used for everyday transactions such as shopping at retail outlets, dining at restaurants, and paying for public transportation. Its key strengths include a vast user base, with over 3.3 million active users, and acceptance at over 100,000 physical and online stores in Hong Kong. The platform's integration with public transport systems through the EasyGo feature enhances its utility for daily commuting. However, a limitation is that while AlipayHK supports cross-border payments, its international remittance services are currently limited to specific regions and currencies, which may restrict its use for certain international transactions.
AlipayHK offers free local transfers when using the wallet balance. However, when funding payments with a credit card, fees may apply depending on the user's account verification status. For international remittances, such as sending money to the Philippines, AlipayHK charges a fee, and the exchange rates applied may include a markup. The platform does not publicly list detailed pricing for all services, so users may need to consult the app or contact customer support for specific fee information.
Alipay, the parent company of AlipayHK, has a Trustpilot rating of 1.8 out of 5, based on 89 reviews. Positive feedback highlights the convenience and speed of transactions, as well as the platform's integration with various services. Negative reviews commonly mention difficulties with identity verification, limited customer support, and challenges in resolving disputes. It's important to note that these reviews pertain to Alipay as a whole and may not specifically reflect the user experience of AlipayHK.
AlipayHK offers several unique features that cater to diverse consumer needs:
- EasyGo Solution: Enables rapid QR code payments for public transport, completing transactions in as little as 0.3 seconds.
- Cross-Border Payments: Allows users to make transactions in regions such as mainland China, Japan, and Singapore.
- A. Point Rewards Program: Users earn points that can be redeemed for cash discounts or vouchers.
- Public Transport Fare Subsidy Scheme: Participates in a scheme that allows users to record their transport fares for subsidy calculations.
- One-Stop Bill Payment Platform: Facilitates the settlement of various bills like water, electricity, gas, and government bills.
Comparing Alipay, Alipayhk and OneSafe

Why choose one over the other?
- Why Use Alipay Over AlipayHK: Alipay offers a broader range of services beyond payments, such as credit card bill payments, bank account management, and the ability to book transportation and medical appointments. Its extensive integration with financial institutions like Visa and MasterCard makes it a versatile solution for both individuals and businesses, especially for those who require international transaction capabilities.
- Why Use AlipayHK Over Alipay: AlipayHK is tailored for users in Hong Kong, offering unique features like the EasyGo solution for rapid QR code payments in public transport and the A. Point rewards program. It is particularly advantageous for local transactions and daily commuting, with over 100,000 physical and online stores accepting the platform, making it highly convenient for everyday use in Hong Kong.
Considering OneSafe vs Alipay and Alipayhk
- Why Use OneSafe Over Alipay and AlipayHK: OneSafe is designed to streamline and modernize banking processes for businesses, particularly those in the Web3 and crypto sectors. Its standout feature is the seamless conversion from USD to USDC on Polygon, enabling easy payroll and expense management for global teams. This makes OneSafe an optimal choice for companies needing reliable, adaptive banking solutions that cater to both traditional and digital assets.
What are the customers saying?
Alipay reviews
Alipay has received mixed reviews from users. Common issues include poor customer service, difficulties in account verification, and challenges faced by international users in linking foreign bank accounts or credit cards. Some users have also reported concerns regarding security and unauthorized transactions. Check out more Alipay reviews here.
Alipayhk reviews
Alipay has received mixed reviews from users. Common issues include poor customer service, difficulties in account verification, and challenges faced by international users in linking foreign bank accounts or credit cards. Some users have also reported concerns regarding security and unauthorized transactions. Check out more AlipayHK reviews here.
OneSafe reviews
Users have consistently praised OneSafe for its exceptional customer support, ease of payroll processing, and the platform’s ability to simplify complex banking tasks for Web3 companies. The seamless conversion from USD to USDC on Polygon and the end-to-end expense and payroll management are standout features that have garnered positive feedback.
Notable reviews include:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Alipay, Alipayhk, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Alipay, AlipayHK, or OneSafe, each platform offers unique benefits tailored to different needs. However, for businesses looking for a modern, comprehensive banking solution that seamlessly integrates traditional and digital assets, we highly recommend OneSafe. Its exceptional customer support, ease of use, and innovative features make it a standout choice for global businesses. Explore more about what OneSafe can offer your business today.






