As businesses and individuals navigate the evolving landscape of digital payments, many find themselves reconsidering their options between Alipay and Starling. This article aims to provide a comprehensive overview of what Alipay and Starling offer, compare their pricing and features, and help you determine which solution best meets your needs.
A quick overview on Alipay and Starling
What is Alipay?

Alipay is a digital wallet and payment platform that facilitates both online and in-store transactions. Users can link their bank accounts or credit cards to the app, enabling seamless payments through QR code scanning. The platform supports various payment methods, including balance payments, bank transfers, and international credit cards.
People commonly use Alipay for everyday transactions such as shopping, dining, and utility payments. Unique features include bill splitting, financial management tools, and access to lifestyle services like booking transportation and medical appointments.
What is Starling?

Starling Bank is a UK-based digital bank offering personal and business banking services through a mobile app. Its Payment-as-a-Service solution provides real-time access to major UK payment schemes, including Faster Payments and Bacs, via secure, PSD2-compliant APIs.
Unique benefits include instant payment notifications, zero fees for overseas transactions, and a user-friendly interface. Use cases for Starling's payment solutions span various sectors, including banks, fintech companies, and public sector organizations, focusing on real-time payment processing and operational efficiency.
Pricing of Alipay and Starling
Alipay charges a flat rate of 3% for transactions using international credit cards and a 0.1% fee for bank transfers or withdrawals exceeding a certain threshold. These fees can add up, especially for frequent users or those making large transactions. It's essential to check Alipay's official resources for the most current fee structure, as these rates are subject to change.
Starling Bank offers its business current account with no monthly fees or UK payment charges, making it an attractive option for businesses looking to minimize costs. Additional services, such as integrations with accounting software, may incur extra fees, but these are clearly outlined in the Starling Marketplace. For precise pricing details, consulting Starling's official resources is recommended.
Starling Bank generally offers better pricing due to its lack of monthly fees and UK payment charges.
Features of Alipay and Starling
Alipay features
Alipay offers a range of unique features that cater to both individual users and businesses:
- Comprehensive Services: Beyond payments, Alipay allows users to manage credit card bills, bank accounts, and perform peer-to-peer transfers.
- Mobile Top-Ups: Users can easily top up their mobile phones directly through the app.
- Booking Services: The platform enables booking for transportation and medical appointments, adding convenience to daily life.
- Financial Management Tools: Alipay provides tools for budgeting and financial planning, helping users manage their finances effectively.
- Extensive Integration: Integration with major financial institutions like Visa and MasterCard enhances its versatility, making it a robust option for both local and international transactions.
Starling features
Starling Bank offers a range of unique features that cater to both individual users and businesses:
- Instant Notifications: Users receive real-time alerts for every transaction, helping them stay on top of their finances.
- No Overseas Fees: There are no charges for spending abroad, making it a cost-effective option for travelers.
- Spending Insights: The app provides detailed spending analytics, allowing users to track and manage their expenses efficiently.
- Bills Manager: This feature helps users organize and manage their bill payments seamlessly within the app.
- Virtual Debit Cards: Users can create virtual debit cards for secure online transactions, adding an extra layer of security.
Comparing Alipay, Starling and OneSafe

Why choose one over the other?
- Why Choose Alipay Over Starling: Alipay offers a comprehensive suite of services beyond just payments, including credit card bill payments, bank account management, and mobile phone top-ups. This makes it a versatile option for users looking for an all-in-one financial management tool. Additionally, its extensive integration with major financial institutions like Visa and MasterCard enhances its utility for both local and international transactions.
- Why Choose Starling Over Alipay: Starling Bank provides real-time access to major UK payment schemes like Faster Payments and Bacs, making it ideal for businesses needing efficient, instant payment solutions. The absence of fees for overseas transactions and the user-friendly interface further enhance its appeal, particularly for frequent travelers and businesses looking to minimize costs.
Considering OneSafe vs Alipay and Starling
- Why Choose OneSafe Over Alipay and Starling: OneSafe is uniquely designed for businesses operating in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. This feature, combined with end-to-end expense and payroll management, makes it an optimal choice for global teams needing reliable, adaptive banking solutions.
What are the customers saying?
Alipay reviews
Alipay has received mixed reviews from users. Common complaints include poor customer service, difficulties in account verification, and challenges faced by international users in linking foreign bank accounts or credit cards. Some users have also reported concerns regarding security and unauthorized transactions. Check out more Alipay reviews here.
Starling reviews
Customer reviews for Starling Bank highlight issues such as account closures without clear explanations, challenges in resolving problems due to limited direct communication, and concerns about customer service responsiveness. Overall, while many users report a positive experience, some have encountered difficulties that have impacted their satisfaction. Check out more Starling reviews here.
OneSafe reviews
Customer reviews for OneSafe highlight the platform's exceptional customer support, ease of payroll processing, and ability to simplify complex banking tasks for Web3 companies. Users consistently praise its robust features and reliability, making it a must-have solution for businesses in the digital asset space.
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Alipay, Starling, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Alipay, Starling, or OneSafe, each platform offers unique benefits tailored to different needs. However, for businesses operating in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion and comprehensive financial management tools. We believe OneSafe is the optimal choice for global teams seeking reliable, adaptive banking solutions. Explore more about what OneSafe can offer your business here.






