As digital payment solutions continue to evolve, many individuals and businesses are reconsidering their options, particularly when it comes to platforms like AlipayHK and Lydia. This article aims to provide a comprehensive overview of what AlipayHK and Lydia offer, compare their pricing and features, and help you determine which service best meets your needs.
A quick overview on Alipayhk and Lydia
What is Alipayhk?

AlipayHK is a digital wallet service launched in Hong Kong in 2017, offering a mobile payment platform for various transactions. Users can perform in-store and online purchases, peer-to-peer transfers, bill payments, and public transportation fare payments.
Unique features include the EasyGo solution for rapid QR code payments and a rewards program called A. Point. Common use cases involve everyday shopping, paying for public transport, making cross-border payments, and settling utility bills.
What is Lydia?

Lydia is a French fintech company established in 2013, specializing in mobile payment solutions. It offers a user-friendly app that enables individuals to send and receive money instantly using just a phone number, email address, or QR code.
Unique features include the ability to aggregate multiple bank accounts within the app, create shared accounts, and set up online money pools. Common use cases involve quickly reimbursing friends or family, managing shared expenses through joint accounts, and organizing group collections via money pools.
Pricing of Alipayhk and Lydia
AlipayHK offers free local transfers when using the wallet balance, but fees may apply for credit card payments based on account verification status. International remittances incur fees, and exchange rates may include a markup. Detailed pricing for all services isn't publicly listed, so users need to consult the app or customer support for specific fee information.
Lydia provides a free basic account for individuals, allowing up to €250 in monthly transfers without fees. Beyond this limit, fees may apply, with a maximum of 2.5%. Lydia Pro charges businesses a commission of 1.9% plus €0.10 per transaction. Premium subscriptions offer additional benefits for a monthly fee, but specific pricing details are not publicly listed.
Overall, Lydia's pricing structure appears more transparent and straightforward compared to AlipayHK's, which may have hidden fees and less publicly available information.
Features of Alipayhk and Lydia
Alipayhk features
AlipayHK is a digital wallet service launched in Hong Kong in 2017 as a joint venture between Ant Financial and CK Hutchison. It offers a comprehensive mobile payment platform that allows users to perform a variety of transactions, including in-store and online purchases, peer-to-peer transfers, bill payments, and public transportation fare payments. One of its unique features is the EasyGo solution, which enables rapid QR code payments for public transport, completing transactions in as little as 0.3 seconds. Additionally, AlipayHK supports cross-border payments, allowing users to make transactions in regions such as mainland China, Japan, and Singapore. The platform also integrates a rewards program called A. Point, where users earn points that can be redeemed for cash discounts or vouchers.
AlipayHK functions as a digital wallet, providing a mobile payment solution that facilitates cashless transactions through QR code scanning. Users can link their bank accounts or credit cards to the app, enabling seamless payments both online and offline. The platform supports various payment methods, including wallet balance, credit cards, and bank accounts, catering to a wide range of user preferences.
AlipayHK is widely used for everyday transactions such as shopping at retail outlets, dining at restaurants, and paying for public transportation. Its key strengths include a vast user base, with over 3.3 million active users, and acceptance at over 100,000 physical and online stores in Hong Kong. The platform's integration with public transport systems through the EasyGo feature enhances its utility for daily commuting. However, a limitation is that while AlipayHK supports cross-border payments, its international remittance services are currently limited to specific regions and currencies, which may restrict its use for certain international transactions.
AlipayHK offers free local transfers when using the wallet balance. However, when funding payments with a credit card, fees may apply depending on the user's account verification status. For international remittances, such as sending money to the Philippines, AlipayHK charges a fee, and the exchange rates applied may include a markup. The platform does not publicly list detailed pricing for all services, so users may need to consult the app or contact customer support for specific fee information.
Alipay, the parent company of AlipayHK, has a Trustpilot rating of 1.8 out of 5, based on 89 reviews. Positive feedback highlights the convenience and speed of transactions, as well as the platform's integration with various services. Negative reviews commonly mention difficulties with identity verification, limited customer support, and challenges in resolving disputes. It's important to note that these reviews pertain to Alipay as a whole and may not specifically reflect the user experience of AlipayHK.
AlipayHK offers several unique features that cater to a wide range of consumer needs:
- EasyGo Solution: Enables rapid QR code payments for public transport, completing transactions in as little as 0.3 seconds.
- Cross-Border Payments: Allows users to make transactions in regions such as mainland China, Japan, and Singapore.
- A. Point Rewards Program: Users earn points that can be redeemed for cash discounts or vouchers.
- Public Transport Fare Subsidy Scheme: Automatically records fares for subsidy calculations, enhancing utility for daily commuting.
- Comprehensive Payment Methods: Supports wallet balance, credit cards, and bank accounts, catering to diverse user preferences.
Lydia features
Lydia offers several unique features that cater to a wide range of consumer needs:
- Instant Money Transfers: Allows users to send and receive money instantly using just a phone number, email address, or QR code.
- Bank Account Aggregation: Users can link multiple bank accounts within the app, providing a consolidated view of their finances.
- Shared Accounts: Enables the creation of joint accounts for managing shared expenses, ideal for roommates or couples.
- Virtual and Physical Cards: Offers cards compatible with Apple Pay, Google Pay, and Samsung Pay for seamless in-store and online transactions.
- Lydia Pro for Businesses: Transforms smartphones or tablets into point-of-sale systems, allowing merchants to accept payments efficiently.
Comparing Alipayhk, Lydia and OneSafe

Why choose one over the other?
- Why Choose AlipayHK Over Lydia: AlipayHK is ideal for users in Hong Kong who frequently use public transportation, thanks to its EasyGo solution that enables rapid QR code payments. Additionally, its extensive acceptance at over 100,000 physical and online stores in Hong Kong makes it a versatile choice for everyday transactions, including cross-border payments in regions like mainland China, Japan, and Singapore.
- Why Choose Lydia Over AlipayHK: Lydia offers a more transparent pricing structure and a user-friendly interface, making it easier for individuals to manage their finances. Its unique features like bank account aggregation, shared accounts, and compatibility with major payment systems like Apple Pay, Google Pay, and Samsung Pay provide a comprehensive solution for both personal and business use, especially in Europe.
Considering OneSafe vs Alipayhk and Lydia
- Why Choose OneSafe Over AlipayHK and Lydia: OneSafe is uniquely designed for businesses operating in the Web3 and crypto sectors, offering seamless USD to USDC conversion on Polygon for instant, borderless transactions. Its end-to-end expense and payroll management tools, combined with exceptional customer support, make it an optimal choice for global teams needing reliable, adaptive banking solutions.
What are the customers saying?
Alipayhk reviews
Users generally report significant issues with identity verification, customer support, and dispute resolution when using Alipay. Many have experienced difficulties in verifying their identity, often requiring extensive documentation. Customer support is frequently described as unhelpful, with users struggling to get clear answers or solutions to their problems. Dispute resolution is another common pain point, with numerous complaints about the inability to receive refunds or resolve issues satisfactorily. Check out more AlipayHK reviews here.
Lydia reviews
Users generally report that Lydia is effective for quick money transfers and payments. However, some have expressed concerns about the value of premium subscriptions, noting that certain features are already available through their banks. Business users appreciate Lydia Pro's efficiency but mention that the cost can be higher compared to other options. Check out more Lydia reviews here.
OneSafe reviews
Users have consistently praised OneSafe for its exceptional customer support and the ease with which it handles payroll processing. The platform's ability to simplify complex banking tasks for Web3 companies has been a standout feature, making it a preferred choice for businesses in the digital asset space.
Notable reviews highlight the platform's reliability and responsiveness:
- “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Alipayhk, Lydia, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose AlipayHK, Lydia, or OneSafe, each platform offers unique features tailored to different needs. However, for businesses operating in the Web3 and crypto sectors, OneSafe stands out with its seamless USD to USDC conversion and exceptional customer support. We recommend OneSafe for its comprehensive financial tools and global reach, making it an excellent choice for modern businesses.






