Reports of issues like account freezes and unresponsive customer support have led some users to seek alternatives to Gemini for their banking and global payment needs. This article will explore what Gemini is, detail the reasons you might look for another solution, and present other options to consider depending on your specific requirements.
What is Gemini?
Gemini Trust Company, LLC is a New York-based cryptocurrency exchange and custodian founded with a "security-first" mentality. It provides competitive trading fees, custody and staking services, and platform integration via scalable APIs.
The company is regulated by the New York State Department of Financial Services and acts as a fiduciary under New York Banking Law. Its commitment to security is also shown by its SOC 1 Type 2 and SOC 2 Type 2 certifications.
What to Consider When Selecting a Gemini Alternative?
When searching for a platform to replace Gemini, it's important to evaluate your specific needs against what different services offer. Here are five key factors to consider:
- Customer Support: Look for a provider with a reputation for responsive and effective support to help you resolve issues quickly.
- Fiat-to-Crypto Functionality: Your chosen platform should offer straightforward conversion between fiat currencies and stablecoins for business operations like payroll and expense management.
- Account Security and Access: Ensure the service has strong security measures and a track record of reliability, giving you consistent access to your funds.
- Transparent Pricing: A clear and upfront fee structure helps you understand the total cost of transactions and account maintenance without hidden charges.
- Global Payment Capabilities: For businesses with an international footprint, the ability to hold multiple currencies and execute cross-border payments efficiently is a major advantage.
If these considerations align with what you're looking for, explore the alternatives detailed in the next section to find a solution that better suits your requirements.
10 Best Alternatives to Gemini
1. OneSafe
OneSafe is a finance platform designed to modernize banking for businesses, particularly those operating in the Web3 and crypto sectors. We provide essential tools for straightforward fund management, quick payments, and access to both traditional and digital assets.
Our platform enables a direct 1:1 conversion from USD to USDC on Polygon for borderless transactions and offers end-to-end expense and payroll management. We are committed to exceptional customer support and reliability, offering a banking solution tailored for organizations handling crypto-based payments.
Pricing
We believe in transparent and straightforward pricing. Here’s a look at our fee structure at a glance:
- Free Account Services: We offer free account opening and maintenance, no monthly subscriptions, complimentary virtual and physical card issuance, and no minimum balance requirements.
- Low-Cost Domestic Transfers: Our US domestic ACH and wire transfers are priced at 0.1% per transaction, while Fedwire transfers have a flat $25 fee.
- Efficient International Payments: SEPA payments in EUR are 0.2% per transaction, and international wires are 0.2% plus a $50 SWIFT fee.
- Competitive Crypto & Card Rates: USDT transactions have a simple 0.1% fee, and non-USD spending on our corporate cards incurs a 3% foreign exchange fee.
- Transparent Fiat-to-Crypto Conversion: Your conversions between fiat and crypto are included with market rates, ensuring there are no hidden charges.
Reviews
Our clients consistently praise our exceptional customer support and our platform's ability to solve complex banking headaches for modern businesses, particularly those in the Web3 space.
- Amit Chu, Investments @ Celo Foundation: “OneSafe has the best customer support I've ever experienced from a bank.”
- Marco, CEO of Ensuro: “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.”
Want in? Check us out here.
2. Hype
Hype is an Italian fintech company established in 2015 that offers digital banking services for both individuals and businesses. The company provides financial management solutions through its digital platform.
The service operates via a mobile app that provides real-time notifications and includes tools for budgeting, setting savings goals, and making instant payments. It also offers specific plans like HYPE Business, which is tailored for professionals and small enterprises.
Pricing
HYPE Business is available for a monthly fee of €2.90, which includes a World Elite Mastercard, free SEPA transfers, free F24 payments, and free cash withdrawals in euros. For more detailed pricing information or to explore additional services, it is advisable to contact HYPE directly.
Reviews
User reviews frequently mention issues regarding customer support responsiveness and the presence of ads within the application. Check out more Hype reviews here.
3. Multipass
Multipass is a UK-based financial technology company that offers businesses multi-currency virtual International Bank Account Numbers (IBANs), local accounts, and corporate cards. Their services include online banking, the ability to add more IBANs and currencies, and dedicated relationship managers.
The platform allows businesses to send, receive, and exchange over 70 currencies. It also provides local accounts in the UK, Europe, and the USA to facilitate regional transactions.
Pricing
Here's their pricing at a glance:
- Starting from £500 Onboarding: Includes account opening and due diligence.
- From £100 Monthly Maintenance: A fee for account upkeep, with additional charges for failing to meet the minimum balance.
- Variable Payment Fees: Charges for local and international transactions like SEPA, Faster Payments, ACH, and SWIFT.
- Card-Related Fees: Costs for the issuance, replacement, maintenance, and use of corporate cards.
- £100 Per Additional User: Fee for adding users to an account after the initial setup.
Reviews
User reviews tend to focus on the platform's handling of international transactions, its multicurrency options, the user interface, and interactions with account managers. Check out more Multipass reviews here.
4. Airwallex
Airwallex is a financial technology company founded in 2015 that provides services including cross-border payments, multi-currency business accounts, and expense management. The company also offers corporate cards and integration with accounting platforms.
The platform enables businesses to hold funds in over 20 currencies and offers foreign exchange rates with a markup of 0.5% to 1% above interbank rates. Additionally, it supports free local transfers to over 120 countries and provides corporate cards with no international fees.
Pricing
Here's their pricing at a glance:
- Free Explore Plan: This plan is free for users who meet certain deposit or balance requirements and includes multiple business accounts and free local transfers.
- $99/month Grow Plan: This plan includes all features of the Explore Plan, adding international batch transfers, expense management, and bill pay services.
- $499/month Accelerate Plan: Aimed at large businesses, this tier offers all Grow Plan features plus centralized financial management and single sign-on capabilities.
- Custom Plan: Pricing is tailored for high-volume businesses or those requiring custom API implementations.
Reviews
User reviews mention issues with customer service, such as delayed responses and account suspensions that lack clear explanations. Some customers also report challenges with the Know Your Customer (KYC) process and the available support options. Check out more Airwallex reviews here.
5. OneMoneyWay
OneMoneyWay is a digital platform designed to manage global financial operations for small and medium-sized enterprises (SMEs) in Europe. The company offers international transfers with local IBAN accounts, foreign exchange for over 24 currencies, and various payment options including SWIFT and SEPA.
The platform claims to process transactions faster than traditional banks and does not impose transaction limits. Through regulated partners, it also provides virtual and physical corporate cards, business accounts, and payment terminals.
Pricing
Here's their pricing at a glance:
- Free Freemium: This plan is for businesses with annual revenue below £150,000 and includes one business account, one virtual corporate card, and live chat support.
- £49/month Starter: Billed annually, this plan offers up to three business accounts, two virtual and two physical corporate cards, and a personal advisor.
- £99/month Business: Billed annually, this tier provides up to five business accounts, unlimited virtual corporate cards, four physical cards, and a personal advisor.
Reviews
Customer reviews frequently comment on the service and staff support provided by the company. While some users note that processing times can be lengthy, others mention the platform's features, such as local IBAN accounts and foreign exchange rates. Check out more OneMoneyWay reviews here.
6. Ampere
Ampere is a UK-based financial services provider that offers an all-in-one business current account designed for startups and small to medium-sized enterprises. The company's platform is built to handle a range of financial needs for businesses.
Its services include multi-currency accounts with a 0.35% currency exchange rate and the capability to generate invoices directly from the bank account. Ampere also offers business loans, commercial mortgages, and merchant accounts with acquiring fees starting from 0.65%.
Pricing
Here's their pricing at a glance:
- £35 Business Account Setup: This fee includes the first month's maintenance (£20) and card issuance (£15). The ongoing monthly maintenance fee is £20.
- £25 Private Account Setup: This fee covers the first month's maintenance (£10) and card issuance (£15). The ongoing monthly fee is £10.
- Variable Transfer Fees: Local transfers in GBP and EUR are free, while international SWIFT transfers have a £25 fee.
- Exchange and Card Fees: Currency exchange for GBP and EUR is 0.35%. ATM withdrawals are subject to a 2% fee plus £1.50 per transaction.
- Free Merchant Services Setup: Acquiring fees start from IC++0.35% for low-risk and IC++0.95% for medium-risk transactions.
Reviews
User feedback often points to the app's interface and multi-currency features. Some customers have noted areas for improvement, including the need for more advanced business features, additional currency options like USD, and occasional issues with customer service response times. Check out more Ampere reviews here.
7. Bunq
Bunq is a Dutch fintech company founded in 2012 that provides mobile banking services across 30 European countries. The company offers both personal and business accounts through its platform.
The service includes features such as multiple International Bank Account Numbers (IBANs), multi-currency support, and a public API for developers. Additionally, Bunq has a sustainability focus, planting trees based on the user's subscription plan and enabling investments in environmental projects.
Pricing
Here's their pricing at a glance:
- Free bunq Free: Free for sole proprietors, includes 3 bank accounts with IBANs.
- €7.99/month bunq Core: Includes 3 bank accounts with IBANs.
- €13.99/month bunq Pro: Includes 5 bank accounts with IBANs.
- €23.99/month bunq Elite: Includes 25 bank accounts with IBANs.
Reviews
User feedback often points to challenges with customer support, citing slow response times and difficulties resolving issues such as account freezes and hidden fees. Check out more Bunq reviews here.
8. Anna Money
ANNA Money is a UK-based financial service provider offering business accounts. Its services are tailored for small and medium-sized enterprises, freelancers, and creative professionals.
The platform combines invoicing, receipt scanning, and tax calculation features. It also provides quick account setup, 24/7 customer support, and payroll services for making bulk payments.
Pricing
ANNA Money has a usage-based pricing model that starts at £0 per month. Customers are charged for the services they use, and no monthly fee is applied if the account is inactive for a month.
Reviews
User reviews for ANNA Money frequently discuss the platform's features and customer service. Some customers have reported issues such as account freezes and problems with accessing their funds. Check out more Anna Money reviews here.
9. VIALET
VIALET is a Lithuanian Electronic Money Institution established in 2017, offering digital banking services for small and medium-sized enterprises. The company provides dedicated International Bank Account Numbers for SEPA, SEPA Instant, and SWIFT transactions, as well as card processing solutions.
The platform supports various payment methods, including C2B, B2B, and B2C, and offers banking APIs and mass payouts for global SMEs. Additionally, VIALET accepts payments to and from cryptocurrency processors and provides accounts for EU-licensed crypto exchanges.
Pricing
VIALET does not publicly disclose its pricing information on its website. To receive an initial price list, businesses must complete an application, and final fees may be customized based on the information provided.
Reviews
User feedback points to issues such as unprofessional behavior, poor customer service, and difficulties with the account opening process. Customers have also noted excessive information requests and prolonged response times. Check out more VIALET reviews here.
10. Tide Bank
Tide is a UK-based financial technology company founded in 2015 that provides mobile-first banking services for small and medium-sized enterprises (SMEs). Its offerings include current accounts, automated bookkeeping, and integrated invoicing with accounting software like Sage, QuickBooks, and Xero.
The platform allows businesses to open an account through its app, manage expenses with virtual and physical cards, and deposit cash at UK Post Office or PayPoint locations. It also has built-in accounting tools and supports sending and receiving international payments.
Pricing
Here's their pricing at a glance:
- Free Plan: No monthly fee, with charges of 20p per UK transfer and £1 per ATM withdrawal.
- £12.49 + VAT Smart Plan: Includes 25 free UK transfers and one free expense card. Foreign currency card transactions have a 2.75% FX fee.
- £24.99 + VAT Pro Plan: Offers unlimited free UK transfers, two free expense cards, and fee-free foreign currency card transactions.
- £69.99 + VAT Max Plan: Provides unlimited free UK transfers, three free expense cards, a dedicated account manager, and fee-free foreign currency card transactions.
Reviews
User feedback often points to issues with customer support responsiveness and payment processing. Some customers also report difficulties with account verification and technical glitches with the application. Check out more Tide Bank reviews here.
Which One Should You Go With?
Choosing the right financial platform depends on your business's unique needs, and any of the alternatives listed can be a great fit. If you're looking for a modern banking solution built for the complexities of Web3, we believe OneSafe stands out with its dedicated support and straightforward crypto-to-fiat functionality. Ready to solve your banking headaches? Sign up for OneSafe today.
