When considering payment solutions for business or personal needs, many people find themselves weighing the options between Remitly and Western Union. This article aims to provide a comprehensive overview of both services, comparing their prices, features, and overall usability to help you make an informed decision.
A quick overview on Remitly and Western Union
What is Remitly?

Remitly is a digital remittance service that enables users to send money internationally. It supports various payment methods, including bank accounts, debit cards, and credit cards, and offers multiple delivery options such as bank deposits, cash pickups, mobile wallets, and home delivery in select regions.
People commonly use Remitly to send money to family or friends abroad. Its unique features include competitive exchange rates, a transparent fee structure, and the ability to choose transfer speeds, including an express option for near-instant transfers.
What is Western Union?

Western Union is a comprehensive money transfer service that facilitates both domestic and international transactions. It supports various payout methods, including cash pickups, bank deposits, and mobile wallets, catering to individuals and businesses alike.
Unique aspects of Western Union include its extensive global reach and multiple transfer options, such as online, mobile app, and in-person services. Common use cases involve personal remittances, business payments, and emergency transfers, making it a versatile solution for various financial needs.
Pricing of Remitly and Western Union
Remitly's pricing structure is generally transparent, with fees varying based on the destination, transfer amount, payment method, and speed. For instance, sending money to India may cost $3.99 for amounts under $1,000, with no fee for larger amounts. Exchange rate margins range from 1% to 3.7% above mid-market rates, depending on the transfer corridor and speed.
Western Union's fees also depend on several factors, including the destination, transfer amount, and payment method. For example, sending $500 to Mexico online may incur a fee of $2, while a similar transfer to the UK could cost around $12. Exchange rates can be less favorable, impacting the total amount received by the recipient.
Remitly generally offers more competitive pricing compared to Western Union.
Features of Remitly and Western Union
Remitly features
Remitly offers several unique features that cater to the needs of consumers looking for reliable and efficient international money transfer services:
- On-time delivery guarantee: Ensures that transfers arrive on time, with a refund of fees if the delivery is delayed.
- Multiple delivery options: Provides flexibility with bank deposits, cash pickups, mobile wallets, and home delivery in select regions.
- Competitive exchange rates: Offers favorable rates that help maximize the amount received by the recipient.
- Transparent fee structure: Allows users to understand costs upfront, avoiding hidden fees.
- Real-time tracking: Enables users to monitor their transfers in real-time, ensuring peace of mind and transparency.
Western Union features
Western Union offers several unique features that cater to the needs of consumers looking for reliable and efficient money transfer services:
- Extensive Global Reach: Enables customers to send and receive money in numerous countries, even in remote areas.
- Multiple Transfer Options: Offers online transfers, a user-friendly mobile app, and in-person services at agent locations.
- Rapid Transactions: Provides options for quick transfers, with funds often available within minutes.
- Diverse Payment Methods: Accepts various payment methods, including bank accounts, credit/debit cards, and cash.
- Security Measures: Employs robust security measures to protect transactions and customer information.
Comparing Remitly, Western Union and OneSafe

Why choose one over the other?
- Why Choose Remitly Over Western Union: Remitly offers a more transparent fee structure and competitive exchange rates, which can result in more money reaching your recipient. Additionally, Remitly's user-friendly platform and real-time tracking provide a seamless experience, making it easier to manage and monitor your transfers.
- Why Choose Western Union Over Remitly: Western Union's extensive global reach and multiple transfer options make it a versatile choice for both personal and business needs. Its rapid transaction capabilities ensure that funds are available within minutes, which is particularly beneficial for urgent transfers.
Considering OneSafe vs Remitly and Western Union
- Why Choose OneSafe Over Remitly and Western Union: OneSafe offers seamless USD to USDC conversion on Polygon, making it ideal for Web3 companies needing efficient, borderless transactions. Its end-to-end expense and payroll management tools simplify complex banking tasks, providing a comprehensive solution that neither Remitly nor Western Union can match for businesses operating in the digital asset space.
What are the customers saying?
Remitly reviews
Remitly has received a mix of positive and negative reviews. Users have reported issues such as delays in transfers, difficulties with customer support, and challenges in resolving problems. These mixed experiences suggest that while many customers are satisfied with Remitly's services, there are areas where the company could improve, particularly in customer support and transaction reliability. Check out more Remitly reviews here.
Western Union reviews
Western Union has received mixed reviews from customers. Users often mention concerns about high fees, less favorable exchange rates, and challenges with customer service responsiveness. Additionally, there are reports of technical issues with the online platform and mobile app. Check out more Western Union reviews here.
OneSafe reviews
OneSafe has garnered positive feedback from users, particularly for its exceptional customer support and the ease of payroll processing. Customers appreciate how the platform simplifies complex banking tasks, making it an invaluable tool for Web3 companies.
Reviews highlight the quality of customer support, ease of payroll processing, and the platform’s ability to simplify complex banking tasks for Web3 companies:
- - “OneSafe has the best customer support I've ever experienced from a bank.” - Amit Chu, Investments @ Celo Foundation
- - “OneSafe is a game-changer. They solve so many headaches for our company. Finally a banking solution that gets it.” - Marco, CEO of Ensuro
Want to learn more? Check us out here.
Remitly, Western Union, or OneSafe: Which is the best platform for you?
In conclusion, whether you choose Remitly, Western Union, or OneSafe, each service offers unique benefits tailored to different needs. However, for businesses, especially those in the Web3 space, OneSafe stands out with its seamless USD to USDC conversion, comprehensive expense management tools, and exceptional customer support. We recommend giving OneSafe a try for a modern, efficient, and secure banking experience.






